Privacy Policy
This Privacy Policy explains how SULAN LIMITED (“SULAN”, “we”, “us” or “our”) handles information when you visit sulanltd.com or contact us about our products and services.
Information we receive
We may receive information you choose to send us, such as your name, company, email address, phone number, shipping or business details, and the contents of your enquiry. Our hosting provider may also process basic technical information such as IP address, browser type, device information and access logs to operate and secure the website.
How we use information
- To respond to enquiries, quotations and product requests.
- To provide, maintain and secure this website.
- To communicate about requested products, orders or business relationships.
- To comply with applicable legal obligations and prevent misuse.
Sharing and service providers
We may share information with service providers that help us host, secure, operate or communicate through the website. We do not sell personal information. We may disclose information where required by law or to protect our rights, users or business.
Retention and security
We retain information for as long as needed for the purposes described above, including business, accounting and legal requirements. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may contact us to ask about personal information we hold about you, request a correction, or ask us to stop using your information for a particular communication, subject to applicable law and legitimate business requirements.
Cookies and analytics
This website may use essential technologies required for hosting and security. If analytics, advertising or other non-essential technologies are added, this policy will be updated and any required consent controls will be provided.
Changes to this policy
We may update this policy when our practices or legal requirements change. The effective date above shows when this version took effect.
Company contact
SULAN LIMITED
Room 5065, 5/F, Yau Lee Centre
45 Hoi Yuen Road, Kwun Tong, Hong Kong
hello@sulanltd.com